Privacy

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How Sports Cave protects your data

We collect the minimum data needed to process your order, keep you updated, and improve your experience. Your information is handled securely and transparently.

What we collect

Information we collect

Personal information you provide at checkout or account creation (e.g., name, email, shipping address, and payment details processed securely by our payment partners).

  • Contact details and shipping information
  • Order history and support messages

Non-personal information for analytics and security (e.g., IP address, device/browser type, general location, pages viewed).

Why we need it

How we use your information

  • Order processing & support: to fulfill your order, send confirmations, and assist you.
  • Service improvement: to analyze anonymous usage and enhance site performance and reliability.
  • Marketing (opt-in): with your consent, we may send product updates or promotions. You can opt out anytime.

We do not sell your personal information.

Measurement & cookies

Cookies, analytics, and ads

We use cookies and similar technologies for core site functions (e.g., keeping items in your cart) and for measurement.

  • Analytics: tools such as Google Analytics help us understand site performance.
  • Advertising: platforms such as Meta Pixel help show relevant ads and measure results.

Where required, we obtain consent for optional cookies. You can adjust preferences using your browser settings.

Trusted partners

How we share information

  • Service providers: couriers, payment processors, analytics and customer support tools—only what’s needed to perform their services.
  • Legal & safety: if required by law or to protect our rights and our customers.
Security

Data storage & protection

  • Retention: kept only as long as necessary for the purposes described or as required by law.
  • Safeguards: encryption in transit, access controls, and secure third-party processors.
Your choices

Your rights

  • Access, correction, or deletion of your personal information
  • Opt-out of marketing at any time
  • Where applicable, additional rights under regional laws (e.g., access, portability, objection)

To exercise your rights, contact hello@sportscave.com.au.

Additional notes

International transfers & children

  • International transfers: Data may be processed in locations where our providers operate; safeguards are applied.
  • Children: Our site is not directed to children. If we learn we’ve collected data from a minor without consent, we’ll delete it.
Staying transparent

Changes to this policy

We may update this policy from time to time. Material changes will be reflected here with an updated effective date.

Contact us

Questions or requests: hello@sportscave.com.au

Effective date: 2026-06-07

Secure Checkout — Your data is protected